Cancellation of order
STRICTLY NO refund/ exchange is allowed after order is confirmed & payment is made.
Damages
BYYOU will try our best to pack and seal the bag properly to avoid any unwated circumstances that may occur during the time of delivery. We will not be held liable for any damages or missing product caused during delivery.
Other issues
Kindly inspect your items upon reception. Contact us immediately if you receive the wrong order or if your order is incomplete. If complain is made after 24 hours starting from delivery time, we will not be responsible for it.
BYYOU reserves all rights to turn down any return and exchange of products due to product's nature & hygiene purposes.
